Tag: real estate online (page 1 of 4)

Mortgage woes? Tell it to them!

Well, now you have a place to complain, gripe, and deal with all your mortgage issues and woes.  Developed by the Obama administration, the Consumer Financial Protection Bureau is now open for business.  And they want to hear all about your mortgage problems.  This government agency has been mostly dealing with credit card complaints (talk to them about that, too) but now want to hear about mortgages.  

When you get to their page, you can easily submit your complaint, watch a YouTube video from their director, and connect with them via Facebook or Twitter.  According to this Chicago Tribune article, when they initially opened up to hear credit card complaints, they received over 5,000 and were able to resolve over 3,100!  They’re hoping to handle complaints through the end of this year.  

As I mentioned, the easiest way to contact them is via their Web site.  However, they’re also reachable via postal mail at P.O. Box 4503, Iowa City, IA 52244, fax 855-237-2392, or telephone 855-411-2372.  Please be aware that it is not a toll-free number.  But they did mention that they’re hoping for virtually no wait time to speak to a representative.

You can also create an account through the site and visit often to check the status.  You can also view correspondence between CFPB officials and members of Congress as well as recent press releases regarding the bureau.  

I’d love to hear if anyone has submitted a complaint through you and whether they were successful in resolving it or not.  I hope that this is another avenue the government has established to take care of those underwater and remove some of the excess inventory we’re seeing on the market.  Please post your story if you have one in the comments!

Your online activity could cost you a home deal

With the influx of people using social networks today, such as Facebook and Twitter, it’s very common to know all the going-on of your friends and family.  It’s great to find out where everyone is when, and share important news stories and photos.  However, when it comes to real estate, it’s best to be cautious with what you post.  Here’s why:

In a recent MSN article, a real estate agent mentioned how her client lost a house.  She was looking in a particular neighborhood and went online and posted something like “We found out dream house in XYZ neighborhood!”  Well, one of her friends saw the post and shared it with another friend who was looking in that same neighborhood at the one house for sale.  That person went and offered more money and ended up buying the home.

I’ve always told my clients never to give out information until a deal is closed, especially the price paid, because if something happens before you get to closing, now someone has information on what the seller was willing to take and could offer a better price.  This is also why real estate agents never share what a home goes under contract for until it sold.

You also have to be careful when posting pictures because other people may be able to recognize the home.  But not all social network activity surrounding buying or selling a house is bad.  Here is when it’s okay to post.

1. You’re the seller and want people to know your house is available.  The more people that know about it, the more potential buyers you’ll see.

2. Asking what people know about a certain town in terms of schools, activities, etc., especially if you’re new to the area

Otherwise, you can figuratively stick your foot in your mouth by posting something that other people shouldn’t know.  And for security reasons, never post that you’re going to be viewing open houses or out looking at houses because then people know you’re not at your home!

I’d love to hear more thoughts on this subject.  Please leave me a comment or visit me online.

 

Couponing coming to real estate

Couponing seems to be the biggest craze now.  Between shows like Extreme Couponing and all the new daily deal sites that pop up, like Groupon and Living Social, everybody is trying to get something for less.  I think these sites can offer some fantastic deals, so I was thrilled when I found out about a new site, HouseTipper.com.

HouseTipper works similar to Groupon sites where you would pay ahead of time to get a discount from a real estate brokerage.  Some deals might include a commission discount, gift cards at closing, or cash back.  According to this MSN article, “In real estate, the deals are often offered for three to seven days rather than for just one day because these are not usually impulse buys,” says Tigue Bonneval, co-founder of HouseTipper.com and a real-estate agent in Baton Rouge, La. “This gives customers time to see the deal, make an inquiry with the real-estate agent and decide if they want to make the purchase.”

Bonneval also says that HouseTipper will refund the cost of the coupon if the consumer doesn’t end up purchasing a house or doesn’t like the particular agent offering the deal.  So it’s really a win-win.  They’re also trying to increase their business, so if you refer someone to the site, you can get a $10 credit to use when the referral purchases their first coupon.

Some states don’t allow real estate agents to give rebates, so you’ll need to do your research before you buy.  

I’d love to hear if you got a deal by using this site or what types of coupons you’ve discovered for your real estate needs.  Please leave me a comment with any info you can share!

 

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